Project Echo – Telementoring for Complex Health Conditions

Project echo is a telementoring program that connects primary care clinicians with inter-disciplinary teams of specialists. This model is designed to improve care for patients with complex health issues, particularly in communities with low access to healthcare.

The ECHO model was created at the University of New Mexico in 2003 with a primary focus on treating the hepatitis C patients from populations that are underserved and prisons. The ECHO model has since been replicated across the world in numerous clinical areas, including asthma, diabetes chronic pain, asthma, and Rheumatology. The ECHO model is supported by the Robert Wood Johnson Foundation, the Agency for Healthcare Research and Quality as well as the http://www.projectechonevada.com/the-importance-of-data-room-provider GE Foundation, and the Leona M. and Harry B Helmsley Charitable Trust.

During ECHO sessions participants present case studies that have been identified and take part in a group discussion with experts on content via videoconferencing. In this “all teach all learn” format, providers share their knowledge and experience with others to help answer questions, give feedback, and provide clinical recommendations.

The ECHO model allows remote monitoring of the patient’s outcomes remotely. Specialists from the University of New Mexico monitor every community provider’s plans for treatment to ensure that their patients receive top-quality care. If a patient is unable to adhere to the prescribed treatment, the specialists can recommend mid-course corrections. This can help reduce the risk of failure in treatment and increases the chance of having a positive outcome. Specialists can also utilize the ECHO system to track their data and identifying any gaps in care. This information is shared with local healthcare professionals to help them better serve their patients.